This gives patients access to an appropriate clinician, within 24 hours, for urgent conditions. Urgent triage appointments are bookable by contacting the surgery by telephone preferably between 08:00 and 10:00 if you feel you have an urgent condition that cannot wait for a routine appointment.
You will be asked a few questions by our trained reception team to enable them to care navigate you to the most appropriate channel of support for your condition.
Following care navigation, you will be sign-posted to an appropriate service or offered an appointment with a Clinician on the same day. You will be sent a link to your mobile phone, to provide further information on your urgent medical concern. Please complete and return to us if you are able to do so.
Only the urgent topic will be dealt with at this type of consultation. If you would like to discuss something that is not an emergency for that day, please make a routine appointment.